Dr. Lucas M. Seuren
Research Associate II Trillium Health Partners | Institute for Better Health lucas.seuren [at] thp.ca |
About meWhen we meet and talk to people, this may seem very disorganised: we leave sentences half finished, constantly correct ourselves, or suddenly fall silent. But if we take a closer look, we see that our all these hiccups are actually highly organised: we're always following unspoken rules, and we notice when we or others break those rules. As a conversation analyst, I study how people use language and non-verbal tools such as gaze and gestures to create order, and how people make sense of each other's behavior.
My current research focuses on how video consultations, using Zoom or Attend Anywhere, change the healthcare system. Over COVID, all of us have gotten used to talking to friends, colleagues, and even our doctors and nurses over video. While many people seem content with this service as it saves time, money, and stress, it's not for everyone. It can also make life more difficult for healthcare staff, who are already struggling with increasing workloads. My goal is to help people get the most of video and use it in an appropriate way. Listen to my interview with the Naked Scienstist on the new normal in healthcare after COVID-19, and read about our recent work on why we struggle with video calls on Dutch broadcasting RTL Nieuws. |
Conversation AnalysisConversation Analysis is a broadly used method to study the structure of talk. It is widely applied in various fields of the Humanities/
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My ResearchOur social interactions are primarily about actions; things like greeting and inviting. My main research interest is how we use language to convey these actions.
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BlogEvery couple of weeks I discuss some aspect of my research or some personal experience. The views here are, obviously, my own.
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